Privacy Policy

This Privacy Policy was last modified on August 10th, 2016.

BKOM Studios and its affiliates or assigns (“BKOM Studios”, “us”, “our” or “we”) are dedicated to protect the privacy rights of our users (“users” or “you”). This Privacy Policy (the “Policy”) describes which information we collect, including personal information, the ways we store, use, and manage such information that you provide or we collect in connection with your use of our Sites, such as www.talesfromcandlekeep.com, www.bkomstudios.com, and or any BKOM Studios game provided on a mobile or computer platform, for example, iOS and Android, or Steam (collectively, the “Service”).

Note that the scope of this Policy is limited to data collected or received by BKOM Studios through your use of the Service. BKOM Studios is not responsible for the activities of third party people or companies, the content of their sites, the use of information, personal or not, you provide to them, or any products or services they may offer. Any link to those sites does not establish our sponsorship of, or affiliation with, those individuals or companies.

We use and share your personal information only to provide and improve the Service, the whole in accordance with this Policy. By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

If you have questions or concerns about our Policy or practices, please contact us at legal@talesfromcandlekeep.com.

1. Revisions to This Policy

Any information that is collected via the Service is covered by the Policy then in effect at the time such information is collected. BKOM Studios reserves the right to revise, and may revise, this Policy from time to time. You should check this Policy periodically. Your continued use of the Service after we post any modifications to this Policy will constitute your acknowledgment of the modifications and your consent to abide and to be bound by such modified Policy. If we make any substantial changes to our Policy, including any change that may have retroactive effect; we will notify you of those changes by posting them on the Service or by sending you an email or other similar notification.

2. Information Collection and Storage

We do not require you to share personal information to access our Service; however, some features of our Service might not work properly or be accessible to you.

The term “personal information” means information that specifically identifies any individual, such as name, date of birth and email address, and any other information that is required by applicable law to be treated as “personal information”. BKOM Studios’ primary goals in collecting and using your personal information is to create your account, provide Service to you, improve our Service, contact you, conduct research and generate reports for internal use.

We will not share any of the information that we have collected from or regarding you except as described herein. BKOM Studios will not sell your personal information.

3. How We Use Information

BKOM Studios uses data collected through its Service for the purposes described in this Policy:

  • Create game accounts and allow users to play our games;
  • Run and improve our Service;
  • Enhance the experience and enjoyment using our Service;
  • Respond to feedback and questions and provide customer support;
  • Send related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Communications regarding promotions, rewards, upcoming events, and other news about products and services offered by BKOM Studios and selected partners; and
  • Understand users’ preferences and provide better services.

4. Disclosure of Your Information

BKOM Studios does not share personal information except as approved by the user, or as described below:

  • Consent to share information with other third parties for their marketing purposes subject to their own personal privacy policies;
  • BKOM Studios may engage other companies and individuals to perform services. Such services may include analyzing data. These service providers may have access to personal information in connection with the performance of their services for BKOM Studios;
  • BKOM Studios may share your information in connection with any merger, sale of assets, or a financing or acquisition of all or a portion of its business to another company; and
  • BKOM Studios may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.

5. Other Disclosure of Your Information

We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you that is in our possession or control to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate, including to respond to claims, to respond to a government request or any legal process (including subpoenas), investigate fraud, enforce or apply our rights, or protect the rights, property, or safety of us or our users, or others and to identify and stop any activity that we consider illegal, unethical, or legally actionable. This includes exchanging information with other companies and organizations for fraud protection.

6. BKOM Studios’ Sites

While you are browsing BKOM Studios’ sites, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Website addresses may be logged automatically. We may use this information to monitor, develop and analyze your use of the Service. In addition, we may ask you to submit and we may process data that is personal to you, including but not limited to your name, profile photo, gender, age or birthday, links to your profiles on social networking sites and other third party sites, user names and email and mail addresses. We may use this information to create a user profile and provide you services.

We may use your email address to contact you about your experience with BKOM Studios sites, as permitted by law, and notify you about company news and promotions. Your gender and birthday may be used to analyze user trends and target certain promotions. Your mail address may be used if we have merchandise or other physical promotional materials that we want to send to you.

7. Social Media (Features) and Widgets on Our Sites

BKOM Studios sites includes social media features, such as the Facebook Like button and widgets, such as the Share this button. These features may collect your IP address, the pages you are browsing on our sites, and may set a cookie to enable the feature to work correctly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it. We encourage you to read those privacy policies periodically.

8. Customer Service and Emailing

BKOM Studios may collect your email address when you contact our Customer Service and we may use it to contact you about your gaming experience with BKOM Studios, and notify you about company news and promotions.

If you elect to subscribe to our mailing list, you may receive such promotional communications from us. At all time, you will have the opportunity to opt out from our mailing list by following the unsubscribe instructions provided in the email you receive. Please note that we will need to send you certain communications regarding the Service and you will not be able to opt out of those communications (e.g., communications regarding updates to this Policy).

9. Game Data Collection

Whenever you play BKOM Studios games, we collect data about all of your interactions with the game inside the game via server log files. This information may be used for the purpose of providing you our Service and improving them. We ensure that our third-party providers process such log data in accordance with applicable laws, including relevant data protection laws.

10. Other Collection

BKOM Studios may also acquire information from you through (1) your participation in surveys regarding the Service or (2) your participation in a sweepstakes or contest through the Service.

BKOM Studios may provide you the opportunity to participate in a sweepstakes or contest through our Service. If you participate, BKOM Studios will request certain personal information from you. Participation in these sweepstakes and contests are voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

BKOM Studios uses this information to notify winners and award prizes, to monitor traffic or personalize the Service.

11. Tracking Technologies (Cookies, Beacons and Others)

BKOM Studios and marketing and outsourcing partners, affiliates, or analytics service providers use technologies such as cookies (session cookies and/or persistent cookies), beacons, scripts, and tags to identify a user’s computer/device and to “remember” things about your visit, such as your preferences or a username and password.

Information contained in a cookie may be linked to your personal information, such as your user ID, in order to improving the quality of our Service, tailoring recommendations to your interests, and making the Service easier of use.

BKOM Studios may feature ads served by third parties that deliver cookies to your computer/device. The content you access and the advertisements can be tracked. Since the third party advertising companies associate your computer/device with a number, they will be able to recognize your computer/device each time they send you an advertisement. These advertisers may use information about your visits to our Service, third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you.

BKOM Studios is not responsible for the data collection practices of third party advertisers.

You can always change your browser options to stop automatically accepting tracking technologies such as cookies or to prompt you before accepting such cookies. Please note, however, that if you do not accept cookies, you may not be able to access all or portions of the features of the Service.

 

12. Third Party Services

BKOM Studios’ services may contain third party tracking tools from its service providers, such as Google Analytics. You can find out more about how Google Analytics uses your information at: www.google.com/policies/privacy/partners/. Users may opt out of Google’s use of cookies by visiting the Google Analytics Opt-out Page.

Third parties may use cookies, APIs, and SDKs in the services in order to collect and analyze user information on BKOM Studios’ behalf. Third parties may have access to certain information such as your device identifier, IMEI, MAC address, geo-location information, locale, and IP address.

BKOM Studios’ Privacy Policy does not cover the use of tracking tools from third parties.

13. Ad Networks

BKOM Studios may feature advertising within its Service. To provide advertisements of interest to you, the advertisers may collect and use information about you, such as your Service session activity, device identifier, MAC address, IMEI, geo-location information and IP address.

14. Security

BKOM Studios takes appropriate measures to protect data from unauthorized access or against loss, misapplication or modification by third parties. However, please be aware that no method of transmitting information over the Internet or storing information is completely secure and thus BKOM Studios cannot guarantee the absolute security of that information during the transmission or storage on its systems or of its subcontractors. BKOM Studios cannot warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties.

15. Data Retention

BKOM Studios will retain player’s information as long as the account remains active. BKOM Studios will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

16. Our Policy Regarding Children

Children under the age of 13 are not allowed to use BKOM Studios Service. BKOM Studios does not knowingly collect or solicit personal information from anyone under the age of 13. No one under the age of 13 may provide personal information. In the event that we have collected personal information from a child under age 13, we will delete that information. If you are between the ages of 13 and 17, your legal guardian must read and agree to this Policy for you.

17. International Transfer

BKOM Studios may transfer information that we collect about you to affiliated entities or to third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

These countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take steps to ensure adequate safeguards are in place to enable secure transfer, use and disclosure of information about you, including personal information, the whole as described in this Policy.

18. Access, Modification, Removal and Opt-Out

We offer you choices regarding the collection, usage, retention and disclosure of your personal information and we will respect the choices you make. You have the right to refuse further collection, usage, retention and/or disclosure of your personal information by notifying us.

If you want to access, or if you want us to modify or delete your personal information, please contact us at legal@talesfromcandlekeep.com. We will take the appropriate steps to give you access, or to modify or delete your personal information as soon we can (unless otherwise prohibited by applicable law). Please note, however, that some information may remain in archived/backup copies for our records or as otherwise required or permitted by law.

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